Unconditional respect – we work in an environment where respect is of utmost importance between coaches, children, parents and staff.
Reliability and Professionalism – be responsible and reliable in all work tasks and see that club policies and procedures are adhered to in a conscientious way, ensuring all work responsibilities are completed in a professional manner.
Teamwork – we believe it is vital to work together as a team through cooperation and helping one another wherever possible.
Open and honest communication – being approachable and easy to talk to is vital for the continued success of the Club. If you have a concern, speak immediately and directly to the person involved.
Perpetual Growth and Initiative – we strive to work in an environment where our employees and gymnasts are growing and learning, ensure transparency within our community
Integrity – see that your private behavior aligns with your public behavior. Avoid and actively stop others from teasing, bullying, venting, name calling etc.
Responsibility – when you receive a question, concern or complaint, you are responsible for seeing it to its resolution.
Win them over – put exceptional effort into winning over a dissatisfied parent and/or gymnast so that they become our strongest advocate.
CODE OF CONDUCT
To create and maintain a shared understanding of how we all should behave towards one another
To provide clear, unambiguous guidance for members of staff about the standards of conduct that are expected of them
To contribute to a culture that explicitly supports every child has the entitlement to: Stay Safe; Be Healthy; Enjoy and Achieve
Make a Positive Contribution and Achieve Economic Well-Being
We understand that we are part of a professional organization
When we come to work or take part in off-site work activities, this commits us to the following:
Taking professional responsibility for fulfilling the role of being a positive role model (dress, talk and act)
Being an effective team member; acknowledging the voice and contributions of each other and offering and receiving support where needed
Being positive in my thinking and approach (constructive, seeking solutions and having a go)
Adhering to deadlines and keeping to time
Communicating effectively, clearly, honestly and transparently with all stakeholders
Demonstrating fairness and consistency
Showing appreciation (taking time to thank and acknowledge the contributions of others)
Staff Code of Conduct
We teach and respond to children/members as unique individuals
With parents:
Parents have an entitlement to be informed about their child’s learning and wellbeing.
We always seek to involve and engage parents in this process
We recognize parents’ entitlement to express any concerns they may have about their child’s learning, safety or well-being
We always seek to work in partnership with parents, using their understanding of their own child to help us to provide the best learning opportunities that we can
We recognize that parents’ worries and concerns can be extremely emotive and we acknowledge that, at times, we will need to speak to parents when they are upset
If we are concerned that a parent may be aggressive or otherwise inappropriate towards us, we can ask for a colleague (usually a head coach/manager) to be present
We are honest with parents, without undermining colleagues and respond fairly to their concerns
When speaking to parents, we always consider how we would expect to be spoken to ourselves
We recognize the right to confidentiality of all members
With other members of staff:
We act in a professional manner towards colleagues, irrespective of our relative position or status
Speaking politely to one another
Being flexible and understanding of necessary changes within the activities day
Assuming that the actions of others are carried out in good faith
Communicating clearly and honestly with colleagues
Addressing concerns openly and honestly with the person to whom the concern is addressed, whenever possible, without publicly criticizing anyone
Being publicly supportive of colleagues, and dealing with concerns or disagreements privately, with support if necessary
We share a responsibility to encourage and support our colleagues in their professional development
We consider all members of the staff team to have equal value, irrespective of their job
Staff Code of Conduct
When speaking to colleagues, we always consider how we would expect to be
spoken to ourselves
Concerns raised with managers are dealt with confidentially
If further action is required, the head coach has responsibility to inform only the appropriate person
We are all accountable for our actions and performance and that from time-to-time managers will deliver feedback
All individual feedback is given sensitively, and constructively
Approaching issues with colleagues in a way that always seeks to solve potential problems in a positive way
Never act in a way that publicly undermines a colleague
We all take responsibility for our actions and are prepared to apologise when we have made mistakes and undertake to learn from those errors
STAFF DRESS
We dress in a manner that exhibits the importance of the job that we do
We wear smart, practical, professional dress appropriate to the job being undertaken.
Where uniform is provided, this should be worn at all times.
We avoid wearing clothes that could cause offence to others
PROFESSIONAL RELATIONSHIPS
With children:
We act respectfully towards children at all times
Speaking in a calm and objective way, even in the face of challenging circumstances
Using a range of vocal volume that is appropriate to the learning activity (we may raise our voices in a controlled way to achieve a desired impact, but we never shout in anger)
Showing good manners to children and thereby modelling what good manners are
Giving children time to express themselves
Pursuing settlements to conflicts between children in a way that is demonstrably fair and listens to all points of view before making a considered judgement
Making clear to children why a course of action has been necessary
We are consistent in the way that we apply rewards and sanctions to the children, so that each individual child knows that they will receive the same treatment from any member of staff
We understand that children have a right to be heard
We are friendly and supportive to all children, but maintain our professionalism at all times.
We use physical contact with children in a careful, sensitive and respectful way. A hand on the shoulder or head is often a good way of engaging with an individual child.
We adopt the principle that parents want their children to be given a certain level of physical reassurance if distressed, hurt or otherwise in need. This is the case for all children, but may be appropriate more frequently for younger children
We all take responsibility for our actions
FACILITY…..pictures of facilities